Shipping Information
When you place an order with jenniferbridal.com, you will receive an e-mail confirmation shortly after placing your order. You will then receive another e-mail with tracking number information or a call from us after the shipment of your order. If you have any questions on your order you can contact us at jenniferbridalshop@hotmail.com . Jenniferbrial is proud to offer Standard, Expedited shipping.
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Ship Method
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per wedding dress
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per bridesmaid dress
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per flower girl dress
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Standard(Fedex)
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$40.00-$60.00
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$40.00-$60.00
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$40.00-$60.00
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Expedited(UPS)
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$70.00-$90.00
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$70.00-$90.00
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$70.00-$90.00
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Estimated Delivery Times
Please use the guide below to estimate delivery times. A business day is considered to be Monday through Friday, excluding holidays.
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Ship Method
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Estimated Delivery
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Standard(Fedex)
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7-10 business days
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Expedited(UPS)
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3-5 business days
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Taxes, Duties, Tariffs and/or Brokerage fees
jenniferbridal.com can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. However, we’ll undervalue the invoice when we ship your order possibly under $30 and mark the parcel as “gift” for personal use, not for commercial purpose, so that you will not have to pay custom tax. You know, we are always here for you.
What if my package is damaged or has a manufacturing defect?
All Products are carefully wrapped with utmost care to ensure a safe delivery to their destination via DHL / TNT / FEDEX / UPS /EMS which are biggest famous express company. So please check the surface of package whether the package is broken before you write signature when you receive goods .If it is broken , please don’t sign it and contact us immediately (within 3 days ) , we will contact express company for you and solve it . Surely , it is the very rare event .
What products can be returned?
At Juliebridalshop, committed to providing high-quality products for your needs .If for any reason one of our products fails to meet your expectations , you need to e-mail us about the problem within 3days since the parcel is received .Then within 15 days ,please send the parcel to us after we confirm about the return , We allow ALL BUT THE FOLLOWING products to be returnable/exchanged/refundable:
1.Items has been worn
2.No e-mails within 3 days after you receive the dresses and dislike.
3.Items damaged by improper cleaning method or wearing
4.Dresses has smell of smoke, perfume or dresses have been altered
5.As we custom made dresses for clients ,so always need measurements from them , so please pay attention when measuring and give us correct size(Because some clients gave us wrong measurement in the past and so the dress didn’t fit her ) .If you are not clearly understand how to measure , please contact us and will lead you to measure right measurements. So if the dresses you received can’t fit you and you gave us right measurement /returnable / exchanged/ refundable is ok.
6.In a word , mistakes which are made by us , measurement /returnable / exchanged/ refundable is acceptable .
7.When returning the dresses to us ,normally clients are responsible for shipping cost ( Such returning is very rare to happen , we have enjoyed some good reputation from clients from all around the world in the past months) .If you have more questions , just contact us via E-mail jenniferbridalshop@hotmail.com or chat online with us with chat tool at top right corner on our website , you can call us as well , Tel is 1-415-670-9188
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